Discord Is Not Sending Verification Code? Get It in 5 Steps
Verification may be hiding in spam folder or blocked messages
- Discord’s verification code is a security measure that protects your account by adding an extra layer of protection to login sessions.
- When it takes too long, you’ll be locked out of your account until you can key in the verification code.
- Usually, it’s a network connection problem so switch to another network and request for another code.
Unless you want to lose your Discord account to hackers, you’ve obviously enabled its built-in two-factor authentication security protocol. This requires you to submit a verification code any time you log in, but now, users report Discord is not sending the code.
If you’ve come across the same issue, this article will be of much help to you.
Why won’t Discord send me a verification code?
Verification codes are important to protect your account from hackers and scammers. When you enable the two-factor authentication feature on Discord, you’ll be asked to submit a phone number or email address where the verification code can be sent.
If the code never reaches any of these avenues, there could be a problem. Here are some reasons why Discord may not send the verification code:
- Unverified email address – If your email address has not been verified, there may be chances that the verification email will be sent to the spam or junk folder instead of the inbox folder.
- Wrong phone number – If you entered the wrong phone number when enabling two-factor authentication, your verification has probably been sent out to the wrong person.
- Change of phone number – If you’ve recently changed your number without updating the same details on Discord, your verification code may never reach you.
- Discord servers are down – Sometimes, the Discord servers undergo maintenance or are just having a glitch. In such cases, verification codes may be delayed or not sent out at all.
- You do not have an internet connection – If your internet connection is unstable and you selected email as your mode of communication, it may be a while until you get the verification code. And when it finally arrives, it may have already expired.
- Too many accounts logged into your phone – If you’re already logged in and have exceeded the maximum number of accounts that can be logged in simultaneously, you will not get the verification code you’re waiting for.
- Wrong country code – Your phone number may be correct, but you entered the wrong country code.
How long does it take for Discord to send a verification code?
Discord sends verification codes instantly. You should receive your code within a few seconds. If you have not received your code after 10 minutes, press the resend button.
What can I do if Discord is not sending me a verification code?
Before you try out any other solutions, attempt the following preliminary checks:
- Ensure you have the latest version of Discord installed on your computer or mobile device.
- Check that you have typed the username and password correctly when signing in.
- Try refreshing your browser.
- Press the resend verification code button again.
- Verify that the Discord server status is active.
- Check the network bars on your mobile phone to ensure you’re receiving good reception.
- Verify that your phone is not in Airplane mode.
- Ask someone else to send you a message to ensure your messages app works fine.
- Ensure your internet speeds are fast.
- Disconnect any other devices on the network that may be using up the bandwidth.
- Manually refresh your email.
- Close the app and reopen it again.
- Restart your PC.
1. Check your blocked messages
If you’re set to receive a Discord verification code via sms, you need to ensure you are not blocking select text messages. Some users have downloaded apps to block messages from unknown senders automatically.
If these apps flag Discord as an unwanted sender, you might wait for that verification code forever. For those using emails, check your spam or junk folder. Emails also have a filtering feature that automatically sends some messages to the spam folder.
2. Check with your carrier for downtime
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Your mobile carrier may be having issues and delaying messages. With such issues, Discord may have sent out the verification code, but your carrier cannot transmit these messages because of internal issues.
If that’s the case, you need to ask for a timeline when things will return to normalcy and request the verification code then.
3. Run the Internet troubleshooter
- Hit the Start menu icon and select Settings.
- Click on System, then select Troubleshoot.
- Navigate to Other troubleshooters.
- Find Internet connections and click the Run button next to it.
Troubleshooting your Internet connection will help you verify whether a problem is preventing you from receiving emails. Should any problems arise, you can switch to another connection, such as a mobile hotspot, and refresh your email.
4. Enter the backup authentication code
Discord usually issues users with backup authentication codes if they’re unable to send them. This seems like an opportune time to use these backup codes.
The trick is you must have saved them somewhere, and it’s time to retrieve them right now. If you can’t locate them, proceed to the next step.
5. Contact Discord support
If none of these steps work, contact support and ask them to help fix any problems you’re having with verification codes.
You will be required to submit a ticket detailing the issue, and customer support will get back to you as soon as possible.
While this may seem annoying, do not think of disabling the two-factor authentication feature on Discord. It’s a common problem that happens to most apps, so it’s no reason to be freaked out about it.
Have you been in a similar situation before? We’d love to hear how you went about it. Leave us a comment down below.
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